Mercure Santiago Centro
Alameda Bernardo O`Higgins, 632, Downtown Santiago, Santiago, Chile
Very good
2604 reviews
Most popular services
Parking
Restaurant
Pets allowed
Bar
24-hour front desk
Fitness centre
Non-smoking rooms
Shuttle service
Business centre
Internet
Safety deposit box
Free Wi-Fi
Pool
Air conditioning
Snack bar
Daily maid service
Rooms
Choose dates to see prices
Standard Double Room
Guests: 3
Area: 27 m²
BedRoom
1 x Queen bed(s) (151-180 cm wide)
Room description:
The room features air conditioning, controlled heating, a kettle, a safe for laptop, and free WiFi.
General:
Safe, Air conditioning, Fan, Heating, Interconnecting room(s) available, Laptop safe, Hardwood or parquet floors, Hypoallergenic, Trash cans, Smoke Alarm, Fire extinguisher, Key card access
Media & Technology:
TV, Telephone, Cable channels, Flat-screen TV
Living Area:
Desk, Dining area
View:
View
Services:
Wake-up service
Kitchen:
Electric kettle, Dryer, Cleaning products
Bedroom:
Wardrobe or closet, Linens, Childrens' cribs
Accessibility:
Upper floors accessible by elevator, Roll-in shower, Shower chair, Accessible by elevator
Room Amenities:
Clothes rack, Socket near the bed, Non-feather pillow, Hypoallergenic pillow
Pool and Spa:
Pool with a view, Pool towels
Food & Drink:
Bottle of water
Bathroom Facilities:
Shower, Hairdryer, Free toiletries, Toilet, Bathtub or shower, Towels, Toilet paper, Walk-in shower, Shampoo, Conditioner, Body soap
Classic Twin Room
Guests: 4
Area: 27 m²
BedRoom
2 x Full bed(s) (131-150 cm wide)
Room description:
The room features a kettle, air conditioning and controlled heating, a safe for laptop, and Wi-Fi connection free of charge.
General:
Safe, Air conditioning, Fan, Heating, Laptop safe, Hardwood or parquet floors, Hypoallergenic, Trash cans, Smoke Alarm, Fire extinguisher, Key card access
Media & Technology:
TV, Telephone, Cable channels, Flat-screen TV
Living Area:
Desk, Dining area
View:
View
Services:
Wake-up service
Kitchen:
Electric kettle, Dryer, Cleaning products
Bedroom:
Wardrobe or closet, Linens, Childrens' cribs
Accessibility:
Upper floors accessible by elevator, Accessible by elevator
Room Amenities:
Clothes rack, Socket near the bed, Non-feather pillow, Hypoallergenic pillow
Pool and Spa:
Pool with a view, Pool towels
Food & Drink:
Bottle of water
Bathroom Facilities:
Shower, Hairdryer, Free toiletries, Toilet, Bathtub or shower, Towels, Toilet paper, Walk-in shower, Shampoo, Conditioner, Body soap
Superior King Room
Guests: 3
Area: 27 m²
BedRoom
1 x King bed(s) (181-210 cm wide)
Room description:
This room features a kettle, coffee maker, air conditioning, controlled heating, a safe for laptop, and free Wi-Fi.
General:
Safe, Air conditioning, Fan, Heating, Laptop safe, Soundproof, Hardwood or parquet floors, Hypoallergenic, Trash cans, Smoke Alarm, Fire extinguisher, Key card access
Media & Technology:
TV, Telephone, Cable channels, Flat-screen TV
Living Area:
Desk, Dining area
View:
View, City view
Services:
Wake-up service
Kitchen:
Dryer, Cleaning products, Coffee machine
Bedroom:
Wardrobe or closet, Linens, Childrens' cribs
Accessibility:
Upper floors accessible by elevator, Accessible by elevator
Room Amenities:
Clothes rack, Socket near the bed, Feather pillow, Non-feather pillow, Hypoallergenic pillow
Pool and Spa:
Pool with a view, Pool towels
Food & Drink:
Bottle of water
Bathroom Facilities:
Shower, Hairdryer, Bathrobe, Free toiletries, Toilet, Slippers, Bathtub or shower, Towels, Toilet paper, Walk-in shower, Shampoo, Conditioner, Body soap
Superior Room with 2 Double Beds
Guests: 4
Area: 27 m²
BedRoom
2 x Full bed(s) (131-150 cm wide)
Room description:
This room features a kettle, coffee maker, air conditioning, controlled heating, a safe for laptop, and free Wi-Fi.
General:
Safe, Air conditioning, Fan, Heating, Laptop safe, Soundproof, Hardwood or parquet floors, Hypoallergenic, Trash cans, Smoke Alarm, Fire extinguisher, Key card access
Media & Technology:
TV, Telephone, Cable channels, Flat-screen TV
Living Area:
Desk, Dining area
View:
View, City view
Services:
Wake-up service
Kitchen:
Dryer, Cleaning products, Coffee machine
Bedroom:
Wardrobe or closet, Linens, Childrens' cribs
Accessibility:
Upper floors accessible by elevator, Accessible by elevator
Room Amenities:
Clothes rack, Socket near the bed, Feather pillow, Non-feather pillow, Hypoallergenic pillow
Pool and Spa:
Pool with a view, Pool towels
Food & Drink:
Bottle of water
Bathroom Facilities:
Shower, Hairdryer, Bathrobe, Free toiletries, Toilet, Slippers, Bathtub or shower, Towels, Toilet paper, Walk-in shower, Shampoo, Conditioner, Body soap
Junior Suite with One Queen Bed and Sofa Bed
Guests: 3
Area: 54 m²
BedRoom
1 x King bed(s) (181-210 cm wide)
Room description:
Guests will have a special experience as this suite features a pool with a view. The spacious suite features 1 bedroom and 1 bathroom with a walk-in shower and free toiletries. The air-conditioned suite offers a flat-screen TV with cable channels, soundproof walls, a coffee machine, a seating area as well as city views. The unit offers 1 bed.
General:
Safe, Air conditioning, Fan, Heating, Laptop safe, Soundproof, Hardwood or parquet floors, Hypoallergenic, Trash cans, Smoke Alarm, Fire extinguisher, Key card access
Media & Technology:
TV, Telephone, Cable channels, Flat-screen TV
Living Area:
Desk, Sitting area, Sofa, Dining area
View:
View, City view
Services:
Wake-up service
Kitchen:
Dryer, Cleaning products, Coffee machine, Dining table
Bedroom:
Wardrobe or closet, Linens
Accessibility:
Upper floors accessible by elevator, Accessible by elevator
Room Amenities:
Clothes rack, Sofa bed, Socket near the bed, Feather pillow, Non-feather pillow, Hypoallergenic pillow
Pool and Spa:
Pool with a view, Pool towels
Food & Drink:
Bottle of water
Bathroom Facilities:
Shower, Hairdryer, Bathrobe, Free toiletries, Toilet, Slippers, Bathtub or shower, Additional bathroom, Towels, Toilet paper, Walk-in shower, Shampoo, Conditioner, Body soap
Traveler's reviews
8.1
Very good
2604 reviews
Staff
8.55
Facility
7.61
Cleanliness
8.17
Comfort
8.17
Location
8.07
Price quality
7.74
Area Info
Restaurants & cafes
Dunkin Donuts
1.3 km
Cafetería El Sueño
200 m
Doggis
10 m
McDonalds
1.2 km
Salón de Té
1.4 km
Sangurucho
1.3 km
Public transport
Universidad de Chile Subway Station
2.1 km
Santa Lucia Station
30 m
Alameda
4.5 km
Lo Valledor
20 km
Closest airports
Santiago International Airport
18 km
San Rafael Airport
69.5 km
Club Aéreo San Felipe
76.9 km
Ski lifts
Los Corrales
48 km
Novicios
49 km
Embudo
49 km
Natural Beauty
Santa Lucia Hill
1.2 km
Río Mapocho
2.9 km
Facilities - Mercure Santiago Centro
Services
- Room service
- Meeting/Banquet facilities
- 24-hour front desk
- Airport shuttle
- Business center
- Laundry
- Dry cleaning
- Ironing service
- Packed lunches
- Tour desk
- Fax/Photocopying
- Baggage storage
- Private check-in/out
- Shuttle service (additional charge)
- Suit press
- Airport shuttle (additional charge)
- Shared lounge/TV area
- Daily housekeeping
- Grocery deliveries
- Pet bowls
- Shuttle service
Food & Drink
- Restaurant
- Bar
- Breakfast in the room
- Snack bar
- Special diet meals (on request)
- Kids' meals
- Wine/Champagne
- Fruit
- Coffee house on site
General
- Pet friendly
- Non-smoking rooms
- Facilities for disabled guests
- Elevator
- Safe
- Heating
- Smoke-free property
- Air conditioning
- Wifi in all areas
Safety & security
- 24-hour security
- Key card access
- Security alarm
- Smoke alarms
- CCTV in common areas
- CCTV outside property
- Fire extinguishers
Safety features
- Staff follow all safety protocols as directed by local authorities
- Shared stationery (e.g. printed menus, magazines, pens, paper) removed
- Hand sanitizer in guest accommodation and common areas
- Process in place to check health of guests
- First aid kits available
- Access to healthcare professionals
Outdoors
- Terrace
- Outdoor pool
- Sun deck
- Outdoor pool (seasonal)
- Outdoor furniture
Cleanliness & disinfection
- Use of cleaning chemicals that are effective against coronavirus
- Linens, towels, and laundry washed in accordance with local authority guidelines
- Guest accommodation disinfected between stays
- Guest accommodation sealed after cleaning
- Guests have the option to cancel any cleaning services for their accommodation during their stay
Food & drink safety
- Physical distancing in dining areas
- Food can be delivered to guest accommodation
- All plates, cutlery, glasses, and other tableware sanitized
- Breakfast to-go containers
- Delivered food covered securely
Parking
- Parking
- Parking on site
- Parking garage
- Accessible parking
Pool and Spa
- Pool with view
- Beach chairs/Loungers
- Beach umbrellas
- Swimming pool
Internet
- Internet
- Wifi
- Free Wifi
Activities
- Fitness center
- Fitness
Accessibility
- Wheelchair accessible
- Toilet with grab rails
Transportation
- Airport pickup
- Airport drop-off
Physical distancing
- Contactless check-in/out
- Cashless payment available
Front Desk Services
- Invoice provided
House Rules
Check-in:
15:00
Check-out:
12:00
Cards accepted at this property:
American Express, Visa, MasterCard, Diners Club
The Fine Print
Please note the property charges upon check-in and in Chilean Pesos. If paying in US Dollars, the exchange rate of the day will be applied. -- Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%. To be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won’t be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA). * This additional fee (IVA) is not included in the hotel rates and must be paid separately. Parking is provided by an external company and we offer you a discount on it Room service is available from 7:30h to 22:00h Please note that property has following beakfast policy for children applying since the 1st of August: - Children up to 3 years old do not pay breakfast - Children between 4 and 11 years old pay half the value of breakfast - Children from 12 years old pay the full value of breakfast.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian. Swimming pool: Closed from Thu, Jun 4, 2026 until Thu, Oct 15, 2026
Frequently Asked Questions
Check-in at Mercure Santiago Centro starts at 15:00, and check-out is until 12:00.
The property address is Alameda Bernardo O`Higgins, 632, Santiago, Chile.
Available room categories at Mercure Santiago Centro include Standard Double Room, Classic Twin Room, Superior King Room and Superior Room with 2 Double Beds.
Paid parking is available for guests at hotel.
For dining nearby, guests can visit McDonalds, Sangurucho, Dunkin Donuts and Salón de Té.
Guests can add breakfast to their stay at Mercure Santiago Centro for CLP 11,948,832 per guest.
Guests will find it easy to communicate at Mercure Santiago Centro thanks to staff who speak English, Spanish and Portuguese.
Guests with mobility challenges can benefit from a range of accessibility options at Mercure Santiago Centro, including Facilities for disabled guests, Accessible parking and Toilet with grab rails.
Travel time between San Rafael Airport and Mercure Santiago Centro is about 5 minutes.
The city center is about 750 m away from the hotel.
Mercure Santiago Centro is designed to accommodate business travelers with amenities like Meeting/Banquet facilities, Business center and Fax/Photocopying.
Nightly rates at hotel start from CLP 68,900.
Mercure Santiago Centro offers several on-site food and drink options, including Restaurant, Bar and Snack bar.
Guests with pets are welcome at Mercure Santiago Centro.
Several pool facilities are available at Mercure Santiago Centro, including outdoor pool (seasonal) and pool with view.
Transfers between the airport and Mercure Santiago Centro are available for an extra charge.
The area offers several landmarks, including Vicuña Mackenna Square (150 m), San Agustin Temple (400 m), O'Higgins Memorial (800 m) and Constitution Square (850 m), which are easily reachable from the property.
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